Carbon Neutral Group reveals why sustainability plans can fail and how businesses can fix this
Consultancy shares some tips on how to create a good starting point when it comes down to sustainability
Carbon Neutral Group, one of the UK’s fastest-growing carbon neutral and sustainability consultancies has revealed why some businesses have sustainability plans that can fail and how brands can prevent this happening.
Most organisations now recognise the need for credible sustainability action and the competitive advantage it has on the brand. They publish bold commitments, set net-zero targets and launch initiatives with genuine enthusiasm, yet many of these strategies stall, lose momentum, or quietly fade into the background.
The issue is never a lack of ambition from the business but more of a lack of alignment, ownership, and practical budgets.
Carbon Neutral Group looked into why sustainability strategies failing could be the first step to building one that delivers impact.
Lack of senior leadership support
Senior leadership involvement in a sustainability plan can be what makes or breaks its success. If the C-suite doesn’t buy into it, making business changes or decisions on how the business operates is a little tricky. The senior buy-in gives businesses time, resources and decision-making powers that can affect things like where the business buys their utilities from, through to encouraging people to commute or travel in greener ways.
How to fix it:
● Translate ‘Carbon Neutral’ into Business Value, e.g. revenue growth, compliance, brand image.
● Demonstrate the risk of doing nothing. Loss of competitive advantage.
● Build a financial case. Going green may have a higher initial cost, however, over time, that cost drops, and it becomes cheaper than doing nothing.
● Create a roadmap of change so it’s more palatable.
No clear ownership or accountability
A strategy without more than one person owning it and driving it, becomes a strategy without efficient progress. Many organisations rely on a single sustainability lead with no authority, budget, or cross-functional support, which can delay progression.
How to fix it:
● Assign clear owners for each part of the strategy.
● Build sustainability KPIs into each departmental strategy
● Ensure senior leadership buys into the plan going forward and sponsors the work.
Data Is Poor, Incomplete, or Ignored
Data is the backbone of sustainability. With good data records, businesses can make decisions that will create a positive and meaningful outcome. Without reliable data, the decision making process becomes more of a guesswork and progress becomes invisible.
How to fix it:
● Use dashboards that translate data into insights. Businesses need to start with a robust baseline.
● Be clear about what data is needed to create your sustainability plan and reporting and why.
● Automate data collection where possible.
The Strategy is too broad or unrealistic
Starting the journey to being carbon neutral is exciting, however, it is also about setting goals and ensuring that those goals are realistic and achievable. Trying to do too much too soon can overwhelm different teams and lead to a stall.
How to fix it:
● Break long-term targets into achievable, shorter-term and quick-win milestones.
● Review Scope 1 & 2 first as they are the easiest to obtain data for and show early results.
● Prioritise high-impact areas first.
● Focus on three – five strategic areas to create change on.
The culture doesn’t support the change
When embarking on a sustainable journey, the team is the key component to success. Sustainability fails when it’s seen as “extra work” rather than “how we work.”
How to fix it:
● Build sustainability into onboarding and training plans.
● Celebrate the progress of the team publicly, with incentives
● Demonstrate how this is benefiting the business and its employees
● Provide practical tools and guidance for the team to be able to do what they need to do to hit those sustainable objectives.
The organisation doesn’t engage its supply chain
Most emissions sit outside the direct control of the business. This could be in areas such as purchased goods, logistics, and product lifecycle impacts. The idea of going through a supply chain from end to end, sending out questionnaires and retrieving data isn’t something a business wants to take on at times. If this is the case, outsourcing to a third party or employing new team members to help will be crucial.
How to fix it:
● Engage suppliers early.
● Set goals and prioritise the top spending suppliers.
● Introduce sustainability criteria into procurement.
● Collaborate on shared reduction initiatives.
Communication is poor or inconsistent
A strategy can fail simply because people don’t know what it is or what they’re expected to do either as part of a team or as an individual. Without the team members knowing what is needed, this can quickly lead them to disengage.
How to fix it:
● Communicate progress frequently.
● Look at having a sustainability champion per department.
● Use simple, engaging language.
● Share stories of real change.
Sustainability today is becoming an industry standard, however there is still a battle for organisations and for people to understand why they are needed. A successful sustainability strategy is commercially aligned, owned across the organisation from senior leadership down, based on good data, focused on material impacts, supported by culture, and is designed to evolve as the business and industry does.
Carbon Neutral Group helps businesses with their journey to net-zero, where sustainability isn’t just a side project, but a strategic transformation that strengthens resilience, reduces risk, and creates long-term value for brands.