Develop creates bespoke incident management training programme for Firmus Energy

Develop Training, the UK’s leading accredited provider of compliance, technical, and safety training, has partnered with utilities provider, Firmus Energy, to help improve incident management and the preparedness of its staff.


Experts from Develop, Jim Donnelly and Chris Parker, who both have many years of gas industry experience, devised a programme of training to simulate real-life scenarios and test procedures and employee collaboration. Following these exercises, a bespoke action plan was created to ensure that any learnings garnered were addressed and the relevant training is provided to the workforce at Firmus Energy going forwards. Direct feedback from the individuals who participated in the training was also instrumental in shaping the action plan.

Develop has worked with a number of companies to create individual training plans and programmes based on a company’s unique needs and outputs, including a similar training initiative for Phoenix Energy in 2023.

Darryl Garavan, Interim Head of Operations & Training at Develop, commented: “It has been fantastic to work with Firmus Energy on this ambitious project. Effective incident management and response plays a key role in the utilities industry, therefore, it is crucial for companies to invest in hands-on training to ensure preparedness and the efficiency of their staff and procedures.”

Chantal Hemphill, HSE Manager at Firmus Energy, added: “Working with Develop has been an incredibly valuable experience for Firmus. Chris and Jim’s professionalism and commitment to ensuring our teams were well-prepared for any incident were evident, and we are grateful for the positive impact this training has had on our organisation. There have been some clear takeaways that the training highlighted and we’re now working through the action plan to address these.”

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